If you made a purchase within Motor World Car Factory on your iOS device and it did not register on your game account, this guide will help you understand the next steps for resolving the issue.
Understanding In-App Purchases on iOS
Purchases made on iOS devices are processed through Apple's App Store. Since Oh BiBi, the developer of Motor World Car Factory, does not handle direct refunds or purchase issues for transactions made via the App Store, you will need to work with Apple to resolve any purchase registration problems.
Steps to Take If Your Purchase Did Not Register
- Verify your purchase receipt: Check your email or App Store account purchase history to confirm the transaction was completed.
- Restart the game: Sometimes, restarting Motor World Car Factory can trigger your account to update your purchase status.
- Check for app updates: Ensure Motor World Car Factory is updated to the latest version from the App Store to avoid any bugs affecting purchase recognition.
- Contact the Support Team directly by creating a ticket on this page or send us an email to support@mwcf.zendesk.com
Thank you for being part of the Motor World Car Factory community! We appreciate your creativity and engagement. Keep enjoying building your dream car factory!